Privacy policy

This privacy policy explains how Steph Pearce ("I", "me", or "my") handles your personal information when you visit stephpearce.com or interact with my coaching services. I take your privacy seriously and aim to be transparent about what information I collect and why.

Who I am

Steph Pearce, sole trader, providing women's weight loss and nutrition coaching services from Nelson, New Zealand. I am the data controller for any personal information you share through this website.

What information I collect

I collect personal information in the following ways:

• When you book an application call or apply for coaching: name, email address, phone number, and any details you choose to share about your health, fitness history, or goals.
• When you become a coaching client: additional health and wellness information needed to deliver personalised coaching, including voluntary information you share about training, nutrition, sleep, stress, blood markers, and body composition.
• When you sign up for a free guide or newsletter: name and email address.
• Automatically when you visit the site: standard server logs (IP address, browser type, pages visited). I use privacy-friendly analytics that do not track you across sites or use cookies that identify you.

How I use your information

• To respond to your enquiry or application
• To deliver coaching services if you become a client
• To send you the free guide or content you requested
• To send periodic newsletters (you can unsubscribe at any time)
• To improve the website and understand which content is useful
• To comply with legal obligations (e.g. tax records)

How I store and protect your information

Personal information is stored in secure systems including my CRM platform (HighLevel / GHL) and email service provider. I take reasonable technical and organisational measures to protect your data from unauthorised access, loss, or disclosure.

Sharing your information

I do not sell or rent your personal information. I share it only with:

• Service providers who help me operate my business (CRM, email platform, payment processor)
• Legal or regulatory authorities when required by law

Your rights under the Privacy Act 2020

You have the right to:

• Access the personal information I hold about you
• Request correction of any inaccurate information
• Withdraw consent to receive marketing communications
• Make a complaint to the Office of the Privacy Commissioner if you're not satisfied with how I've handled your information

Cookies

This website uses minimal cookies, only those required for the site to function. I do not use third-party advertising or tracking cookies.

Contact

For questions about this privacy policy or to exercise any of your rights, email me at hello@stephpearce.com.

Changes to this policy

I may update this policy from time to time. Material changes will be reflected in the "last updated" date at the top.